What is Reputation Management Software?

Reputation management software can be leveraged by businesses to track customers’ reviews on social media and other websites, and respond to them. Thus, they can immediately contact consumers who wrote unfavorable reviews and resolve their problems to turn their bad experience into a good one. This software monitors review sites for negative reviews and alerts you about them. Plus, it can also generate reports and alerts on your brand’s online reputation. The software helps to gather and interpret user reviews, and provides forms and other tools to gather fresh online reviews. Users are also permitted to submit their reviews via email and as replies to advertising campaigns.

List of Reputation Management Software Companies

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