What is Reputation Management Software?
Reputation management software can be leveraged by companies to track users’ reviews on social media and other sites, and reply to them. Thus, they can instantly contact users who wrote unfavorable reviews and resolve their issues to convert their bad experience into a good one. This solution monitors review sites for downbeat reviews and alerts you about them. Plus, it can also generate reports and alerts on your brand’s online reputation. The solution helps to collect and interpret consumer reviews, and presents forms and other tools to collect new online reviews. Users are also allowed to submit their reviews through email and as reactions to advertising campaigns.
List of Reputation Management Software Companies
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